FAQ
Welcome to the Gloavia FAQ — your quick guide to everything behind the glow. Glóavia Skincare was created to bring honesty and intention back to beauty: clean, Ecocert-certified formulations that actually perform, and a brand rooted in transparency over trends. Here you’ll find answers about our products, shipping, and philosophy — all crafted to help you experience the effortless glow that defines Gloavia.
Q: What is Glóavia?
A: Gloavia is a skincare and wellness brand formulated by award-recognized experts and proudly featured in Vogue, Cosmopolitan, and Natural Health. Each formula is Ecocert-certified, clean, and crafted to restore your skin’s natural glow.
Q: Where are Glóavia products made?
A: All Gloavia products are manufactured in the EU under strict European cosmetic regulations for safety, purity, and sustainability.
Q: Are Glóavia products vegan and cruelty-free?
A: Yes. Every Gloavia product is 100% vegan, cruelty-free, and never tested on animals.
Q: What skin types can use Glóavia?
A: Our clean formulations are suitable for all skin types — including sensitive, oily, and combination skin — and each product page lists recommended skin types.
Q: How long does shipping take?
A: Orders placed through Glóavia are fulfilled within 2–4 business days for orders under 20 products and up to 7 business days for larger orders. Bulk orders of 100+ products may take 12–14 business days to fulfill. All shipments are sent via UPS and typically arrive within 3–5 business days, with tracking provided directly from Gloavia Skincare.
Q: Does Glóavia offer returns or exchanges?
A: Yes, we want you to love your glow. Returns are accepted within 14 days of delivery for unopened products. Please see our full return policy at the bottom of the site.
Q: Is Glóavia an official skincare brand?
A: Yes. Glóavia™ is the official skincare and wellness brand at gloavia.com. Look for “Glóavia Official” on our social channels and Glóavia or Gloavia on our Google Business profile to ensure you’re visiting the verified site.
